I hold an M.S. in Human-Computer Interaction from the University of Maryland and a B.S. in Psychology from Virginia Tech.
My work sits at the intersection of behavior and systems — uncovering why people struggle with the tools meant to help them, then translating that into research-backed design decisions.
Recent work spans nonprofit partner portals, transit systems, and accessibility-driven app design.

Streamlining secure resource access for nonprofit partners.
Accessibility-first design for an everyday writing tool.

Improving the rider experience across a regional transit system.